KAPAP Resources Disclosure and Complaint Handling Mechanisms for Beneficiary Communities/Institutions
Receiving feedback/complaints from intended beneficiaries is import in determining the progress of a project.
A suggestion box is placed in all project locations including collaborating research institutions with the bjective of obtaining comments, questions, complaints and requests from beneficiary communities and other stakeholders. Slips of paper are made available to beneficiaries and the public to facilitate feedback. [
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